Commercial Insurance Client Service Representative - Hybrid

The Jonus Group • Glen Allen, VA

1d • $70,000 • Hybrid

About The Position

Seeking a dedicated and detail-oriented Commercial Lines Client Representative to support a collaborative service team within a mid-market business unit. This role partners closely with Client Managers and Client Executives in a team-based structure to deliver high-quality service and support to commercial clients. The ideal candidate brings a strong foundation in commercial lines servicing, excellent communication skills, and a commitment to providing an exceptional client experience.

Requirements

• Property & Casualty (P&C) license required.
• Minimum of 2 years of commercial lines experience at an agency, with a focus on back-end servicing.
• Experience with EPIC software preferred.
• Familiarity with mid-market accounts and generalist account types.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Nice To Haves

• Experience working at larger agencies is a plus.

Responsibilities

• Handle client inquiries and provide exceptional customer service.
• Review and manage client policies, ensuring accuracy and compliance.
• Maintain and update client information in EPIC software.
• Process endorsements, certificates, and other policy-related documentation.
• Assist with quoting new and renewal business.
• Collaborate with team members to ensure seamless client support.

Benefits

• Competitive benefits package
• 401(k)
• paid time off
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees