Commercial & Indirect Sales Support, Auto Finance
About The Position
The Auto Finance Commercial and Indirect Sales Support, located in Dallas, Texas, provides Simply the Best customer service at all times to our dealer partners and internal sales staff. Duties & Responsibilities: Provides administrative support, including answering dealer service phone line and resolving dealer inquires in reference to account and application questions. Responsible for the day-to-day activities and interaction between the dealer client and Huntington. Responsible for the establishment, documentation, and maintenance and servicing of the dealer relationship. Fosters and develops internal and external relationships including advising and counseling on bank products and services. Responsible for identifying, researching, analyzing, and resolving complex problems with accounts. Assists the sales function or an officer by processing and maintaining complete and accurate documentation including financial statements Compiles information composes presentations and/or memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others. Maintains up-to-date knowledge and may train others on products, services, departmental systems, and related technology. Makes routine decisions in the absence of an officer. Performs other duties as assigned.
Requirements
- High School Diploma or GED required
- 3 years in a clerical support role required
Nice To Haves
- Excellent in customer service, highly motivated, focused, and goal oriented
- Excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
- Strong organizational skills with attention to detail, planning and follow-up
- Strong analytical skills with experience with financial analysis
- Experience with commercial Treasury management maintenance
- Ability to build and expand quality internal and external customer relationships
- Ability to multi-task
- PC and internet proficiency
Responsibilities
- Provides administrative support, including answering dealer service phone line and resolving dealer inquires in reference to account and application questions.
- Responsible for the day-to-day activities and interaction between the dealer client and Huntington.
- Responsible for the establishment, documentation, and maintenance and servicing of the dealer relationship.
- Fosters and develops internal and external relationships including advising and counseling on bank products and services.
- Responsible for identifying, researching, analyzing, and resolving complex problems with accounts.
- Assists the sales function or an officer by processing and maintaining complete and accurate documentation including financial statements
- Compiles information composes presentations and/or memos and prepares other correspondence that will be presented to clients, officers, attorneys, agencies and others.
- Maintains up-to-date knowledge and may train others on products, services, departmental systems, and related technology.
- Makes routine decisions in the absence of an officer.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
