Commercial HVAC Service Dispatcher / Coordinator

Airlogix•Huntington, NY

1d•$25 - $40•Onsite

About The Position

Airlogix is a 40+ year family-owned commercial HVAC and refrigeration company serving the tri-state area. We're not corporate. We're not private equity backed. We're a family business built on relationships—with our clients and with our team. Our leadership is accessible, involved, and invested in your growth. You're not a number here—you're part of a team that has each other's backs. We develop exceptional mechanical professionals while delivering innovative solutions that protect client success. When you join Airlogix, you're not filling a seat—you're joining a family that wins together. Leadership That's In the Trenches — Our leaders aren't hiding in corner offices. They know your name, they know the work, and they're here to support you—not micromanage you. When you need something, you get answers fast. Family Culture, Professional Standards — We look out for each other like family, but we hold each other to high standards. No drama, no politics—just good people doing great work together. Ownership, Not Busywork — You own the full lifecycle of every service job—from dispatch to invoice. No hiding behind activity. We measure results: jobs closed, invoices paid, accounts grown. 40+ Years of Stability — Family-owned means no private equity games, no layoffs when the market dips, no corporate nonsense. We've been here four decades and we're not going anywhere. Autonomy for Self-Starters — Once you learn our systems, you run your production. No hand-holding. You own your outcomes. You own account satisfaction, retention, and growth. You're the single point of accountability for client communication, quote conversion, invoicing speed, and work order closure. This is execution-focused with measurable outcomes—not admin work hiding behind a desk. No two days look the same. Priorities shift, emergencies hit, volume spikes. You triage constantly: what's on fire, what's next, what can wait. If you need predictable and repetitive, this isn't it.

Requirements

3+ years in HVAC, mechanical services, facilities, or construction coordination
Dispatch, scheduling, or service coordination background
Comfortable with service management software (ServiceTrade a plus)
Track record of proactive client communication, not reactive support
Proven ability to juggle competing priorities when demand spikes
Comfortable making 20–30+ client touchpoints daily—outreach energizes you
Hungry, humble, smart—no excuses, no ego, no drama

Responsibilities

Proactive client outreach—you call them before they call you
Submit quotes immediately upon tech recommendation and follow up persistently until approval or close
Drive invoicing speed—invoices go out fast and complete
Close work orders quickly with constant client communication—no radio silence
Build relationships that drive repeat business and referrals
Resolve issues before they escalate—if we own it, we close it
Schedule, dispatch, follow up, close out—whatever the day demands