Administrator of Insurance Portals

M&D Capital Premier Billing•New York, NY

1d•Onsite

About The Position

M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company specializing in out-of-network surgical claims. The company serves clients across the United States and has offices in multiple states, along with a growing international team. They are seeking a skilled Commercial Health Insurance Portal Administrator to create and manage key records of healthcare providers and internal staff. This role involves managing and maintaining systems to ensure smooth operations and is not an IT position. It is a full-time, in-person position with location options in Richmond Hill, Queens or Middle Island.

Requirements

Minimum one (1) year of portal management experience including customer service
PC skills including MS Word and Excel
Vocational School/Certificate Program: Medical billing, Health Information Technology or similar health care field
High School Diploma or General Education Development (GED) required

Nice To Haves

Some college preferred

Responsibilities

Responsible for gaining access as 3rd party billing company to various client’s portals such as: Availity, Navinet, Emblem Health, Optum UHC etc...
Responsible for communicating with clients to facilitate Portal Access
Ensure only authorized users have access to the Claims Portal
Assists new hires with access to portals, existing employees with MFA resets and other types of password resets
Respond to emails and requests from employees
Monitor and manage access permissions for different user roles
Implement strong password and regular updates
Provide support for technical issues
Communicate any planned downtime to users in advance