Commercial Growth Specialist

RJW Logistics Group • Lemont, IL

1d

About The Position

The Commercial Growth Specialist is an exempt, senior-level individual contributor role responsible for designing, governing, and continuously optimizing RJW’s enterprise commercial growth framework. Despite the specialist title, this position operates at a strategic level and is accountable for the architecture, policies, and standards that drive top-of-funnel strategy, prospect qualification methodology, CRM governance, and cross-functional commercial alignment. The role’s primary duty is non-manual work directly related to the management and general business operations of the company. The Commercial Growth Specialist exercises discretion and independent judgment on matters of significance that materially impact revenue growth, pipeline integrity, forecasting accuracy, and the scalability of RJW’s commercial engine.

Requirements

• Bachelor’s degree required; MBA or other advanced degree strongly preferred.
• 7+ years of progressive experience in Commercial Operations, Revenue Operations, Sales Strategy, or similar enterprise-focused roles.
• Demonstrated experience designing and governing commercial systems, frameworks, and policies in high-growth or complex organizations.
• Expert-level knowledge of CRM platforms (e.g., Salesforce), revenue analytics, and sales enablement technologies.
• Proven ability to exercise discretion and independent judgment on matters of significance affecting revenue, operations, and organizational performance.
• Strong executive presence with the ability to influence Director-level leaders and C-suite executives.
• Advanced analytical, strategic thinking, and problem-solving skills.
• Exceptional written and verbal communication skills, including executive-level reporting and presentations.
• Ability to analyze complex business and market data and translate insights into enterprise-level strategy.
• Ability to author and govern company-wide policies, procedures, and strategic documentation.
• Ability to evaluate ambiguous situations, determine root cause, and design corrective actions with material organizational impact.
• Advanced proficiency in CRM systems, business intelligence platforms, KPI dashboards, and enterprise reporting tools.
• Working knowledge of WMS and TMS systems as they relate to commercial strategy and customer acquisition.
• This position is primarily strategic and office-based.
• Requires sustained analytical work, system design, strategic planning, and executive communication.
• May require work in excess of standard hours to support enterprise initiatives, planning cycles, and leadership deliverables.

Nice To Haves

• MBA or other advanced degree strongly preferred.

Responsibilities

• Design, own, and continuously refine RJW’s enterprise commercial growth strategy, including prospecting models, qualification frameworks, and pipeline architecture.
• Establish and approve company-wide standards, policies, and procedures governing lead management, prospect qualification, and CRM data governance.
• Independently evaluate commercial risks and opportunities and implement strategic changes that materially affect revenue generation and pipeline performance.
• Determine strategic priorities, success metrics, and governance controls for top-of-funnel performance across the organization.
• Serve as the functional owner of CRM strategy, governance, and structural design to ensure enterprise data integrity, scalability, and executive reporting accuracy.
• Define and approve CRM workflows, data standards, qualification criteria, reporting logic, and automation rules.
• Translate pipeline and CRM data into executive-level insights, strategic recommendations, and corrective actions.
• Ensure CRM architecture supports forecasting reliability, performance management, and long-range commercial planning.
• Act as a strategic partner and advisor to Sales, Marketing, and Commercial leadership on growth strategy, lead quality, conversion trends, and market insights.
• Establish enterprise handoff frameworks and accountability standards between Marketing and Sales functions.
• Influence Director-level and executive stakeholders through data-driven recommendations and strategic counsel.
• Provide commercial insight and strategic guidance that informs go-to-market decisions and revenue planning.
• Act as a strategic partner and advisor to Sales, Marketing, and Commercial leadership on growth strategy, lead quality, conversion trends, and market insights.
• Establish enterprise handoff frameworks and accountability standards between Marketing and Sales functions.
• Influence Director-level and executive stakeholders through data-driven recommendations and strategic counsel.
• Provide commercial insight and strategic guidance that informs go-to-market decisions and revenue planning.
• Architect scalable, enterprise-level prospecting and qualification processes that enable consistent execution without direct involvement in day-to-day outreach.
• Evaluate the effectiveness of commercial systems, messaging frameworks, segmentation models, and outreach strategies.
• Approve and oversee enhancements to commercial processes, tools, and methodologies with measurable business impact.
• Lead strategic initiatives focused on improving conversion rates, pipeline quality, and operational efficiency
• Participate in annual and long-range commercial planning, capacity modeling, and growth strategy development.
• Prepare executive-ready analyses, reports, and strategic recommendations for senior leadership.
• Contribute to leadership discussions, performance reviews, and organizational planning related to revenue growth and commercial effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees