Commercial Field Project Manager

Pella Northland•Minneapolis, MN

1d•$80,000 - $90,000

About The Position

Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you’ve come to the right place. At Pella, care is not a just a word – it’s a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It’s our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer’s expectations. If you’re as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you’re looking for a career, not just another job, this is the place for you. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here’s what winning looks like in this role: Project Management Provide necessary in-house and field support for prospective and ongoing projects Oversee delivery and installation with customer and installer Establish deadlines, assign responsibilities, monitor and summarize progress of projects throughout completion. Identify solutions to unforeseen challenges that arise during the project cycle Attend pre-installation meetings to ensure contractor, architect, and installers all understand how to install Pella products in line with the shop drawings for said particular project Attend project water tests to ensure product is tested to the standards of the project, document findings, and either fix any challenges found as a result of testing or schedule service to complete the findings. Works in tandem with Sales Consultants & Commercial support team to ensure successful project completion Gives direction to the Sales Consultant and or customer regarding RFI, change orders, and submittals Coordinate and Supervise sub-contracted labor Provide leadership in support of the sales staff’s project acquisition strategies. Duties may include presenting product or installation technical data, providing product samples, and building or installing sample mock-ups. Proactively uncover service needs and coordinate the Service team to provide solutions Promote and facilitate continuous improvement activities in the department Provide outstanding customer service, oversee and take responsibility of all service events to ensure satisfactory completion when necessary. Produce all close-out documentation required (service manuals, warranties, etc.) Manage the relationship with the site supervisors and maintain Pella in good standing with our customers in the field Ordering/Take-off On substantial projects, conduct an order review comparing a Sales Consultant’s take-off against the project’s architectural plans and specifications ensuring compliance. Review discrepancies with the sales staff. Reviews all bulletins and change order requests prior to bid submission or placing supplemental orders Work with Sales Consultant and/or Pella Corporate Installation team to field measure projects when verification is required in support of take-off and ordering efforts. Recognize potential site problems and identify solutions with on-site personnel and contractor

Requirements

Bachelor’s Degree in construction related field; or 5+ years equivalent combination of education and experience in commercial construction.
Proficiency with Microsoft® Word, Excel, Outlook and PowerPoint software applications.
Ability to read, analyze, and interpret construction contract documents including architectural drawings, specifications, shop drawings, and construction contracts.
Ability to write field reports, business correspondence, and provide others direct instruction related to construction practices and procedures.
Ability to speak effectively before groups of customers or employees of organization.
Must be a team player and exhibit a strong desire to learn and promote self-growth.
Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion.
Attention to detail is required.
Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines.
Must be able to develop trust and confidence of customers, coworkers and managers.
Must present in a clean and neat physical appearance.
Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.
Ability to subtract two digit numbers and to multiply and divide with 10s and 100s.
Ability to perform calculations using units of money, time, measurement, discounts, interest, commissions, proportions, percentages, area, circumference and volume, etc.
Ability to apply basic concepts of algebra, geometry and general business math.
Ability to read a tape measure and read scaled architect drawings.
Must be willing to obtain necessary Safety certifications as required by associated construction activities, including: general safety certificates, fork lift license, reach forklift license, boom lift license, CPR certificate, etc.
Ability and willingness to do physically demanding and potentially dangerous work, including working on the exterior of high-rise buildings on scaffolding, swing scaffolding, and cherry pickers.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee frequently is required to stand and sit.
The employee is occasionally required to walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move more than 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Must possess a valid driver’s license and an excellent driving record.

Nice To Haves

Specific experience in the fenestration industry a plus.
Will be expected to develop proficiency in Pella proprietary software (i.e. PQM, CRM, etc.) and lead generational tools of Construction Monitor and CMD/Reed.

Responsibilities

Provide necessary in-house and field support for prospective and ongoing projects
Oversee delivery and installation with customer and installer
Establish deadlines, assign responsibilities, monitor and summarize progress of projects throughout completion.
Identify solutions to unforeseen challenges that arise during the project cycle
Attend pre-installation meetings to ensure contractor, architect, and installers all understand how to install Pella products in line with the shop drawings for said particular project
Attend project water tests to ensure product is tested to the standards of the project, document findings, and either fix any challenges found as a result of testing or schedule service to complete the findings.
Works in tandem with Sales Consultants & Commercial support team to ensure successful project completion
Gives direction to the Sales Consultant and or customer regarding RFI, change orders, and submittals
Coordinate and Supervise sub-contracted labor
Provide leadership in support of the sales staff’s project acquisition strategies. Duties may include presenting product or installation technical data, providing product samples, and building or installing sample mock-ups.
Proactively uncover service needs and coordinate the Service team to provide solutions
Promote and facilitate continuous improvement activities in the department
Provide outstanding customer service, oversee and take responsibility of all service events to ensure satisfactory completion when necessary.
Produce all close-out documentation required (service manuals, warranties, etc.)
Manage the relationship with the site supervisors and maintain Pella in good standing with our customers in the field
On substantial projects, conduct an order review comparing a Sales Consultant’s take-off against the project’s architectural plans and specifications ensuring compliance. Review discrepancies with the sales staff. Reviews all bulletins and change order requests prior to bid submission or placing supplemental orders
Work with Sales Consultant and/or Pella Corporate Installation team to field measure projects when verification is required in support of take-off and ordering efforts.
Recognize potential site problems and identify solutions with on-site personnel and contractor

Benefits

Competitive compensation, bonus, and commissions plan. Uncapped earning potential!
Casual work environment
Opportunities for internal Promotions and Transfers
Contagiously positive company culture!
Quarterly recognition for going above and beyond
Work for a widely recognized company with a great reputation!
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
401k Benefits