Commercial Excellence Analyst
About The Position
The Commercial Excellence Analyst will support the Commercial Organization by managing the data, tools, and processes that enable sales and marketing excellence. This role will ensure the smooth operation of key commercial systems (including Salesforce.com, targeting platforms, and BI tools), maintain data integrity, and provide analytical support to the Commercial and Marketing teams. The Commercial Excellence Analyst will play a key role in enabling field effectiveness, improving internal workflows, and supporting strategic commercial initiatives. This is an onsite role in our Fort Worth, Texas office.
Requirements
- BA/BS in Business, Data Analytics, Marketing or related field preferred
- 2-5 years of experience in Commercial Operations, Sales Operations, and/or Data/CRM support role (healthcare experience preferred)
- Proficiency in Microsoft Excel and working knowledge of BI tools (Power BI preferred)
- Experience with CRM platforms (preferably Salesforce.com)
- Experience with programming languages, Python preferred
- Strong analytical and problem-solving skills
- Excellent communication and organizational skills
- Ability to work collaboratively in a cross-functional environment
- Proactive, curious and eager to learn new tools and processes
- Motivated by problem-solving and continuous improvement
- Passionate about enabling sales and marketing success through operational excellence
Responsibilities
- Maintain and administer key Commercial tools and systems (Salesforce.com, targeting tools, Power BI dashboards, etc.).
- Support the onboarding of new commercial hires by managing access, data setup, and tool training.
- Collaborate with IT and external partners to troubleshoot or enhance system functionalities.
- Prepare and distribute recurring commercial and marketing performance reports.
- Support ad-hoc analytical requests from Sales, Marketing, and Management.
- Monitor KPIs and provide actionable insights to help drive commercial performance.
- Serve as the first line of support for Sales and Marketing teams regarding data, tools, and reporting.
- Document and maintain key commercial processes (CRM workflows, reporting cycles, targeting updates, etc.).
- Coordinate with cross-functional teams (Marketing, Finance, Supply Chain, IT) to ensure alignment on data sources, reporting standards, and process timelines.
- Partner with the Business Intelligence Specialist to automate reporting processes and improve visualization tools.
- Identify opportunities to improve efficiency, automation, and standardization of commercial processes.
- Stay informed on new tools, technologies, and best practices in commercial excellence and analytics.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
