Commercial Construction Warranty & Risk Manager - Tampa, FL

VCC LLC•Tampa, FL

12d

About The Position

The Commercial Construction Warranty & Risk Manager is responsible for overseeing all warranty-related activities to ensure compliance with contractual obligations, minimize financial exposure, and reduce organizational risk. This role integrates warranty administration with proactive and reactive risk management practices to identify, analyze, and mitigate construction and warranty-related risks while improving product/service quality and customer satisfaction. As a Risk Manager you will be responsible for assisting the team in reviewing and understanding ongoing and completed operation issues to develop formal notice issuances to subcontractors and/or responses to insurance claims. Additional duties will include assisting to verify that teams are following basic project and safety compliance requirements

Requirements

Bachelor’s degree in Construction Management, Risk Management, Construction/Architecture or related field.
5+ years of experience in warranty management, risk management, quality, or claims administration.
Proven experience with reviewing project plans and specifications.
Strong understanding of contracts, warranties, and liability exposure.
Excellent analytical, documentation, and reporting skills.
Experience with warranty management systems
Strong communication abilities.

Responsibilities

Develop, implement, and maintain warranty policies, procedures, and controls.
Manage warranty claims from submission through resolution, ensuring timely and accurate processing.
Ensure compliance with contractual, regulatory, and customer-specific warranty requirements.
Coordinate communications between Owners, Property Managers, Subcontractors & VCC Project Teams to resolve warranty issues.
Directly report to Operations & Risk Management Teams
Monitor warranty costs, trends, and reserves; prepare regular reports for leadership.
Maintain accurate warranty documentation and records for audit and legal purposes.
Identify construction & warranty-related risks, including financial, operational, legal, and reputational risks.
Conduct risk assessments and root cause analyses
Assist Legal and Insurance teams with claims, disputes, and litigation support.
Provide oversight across multiple projects checking for project and safety compliance