Commercial Collection Specialist
About The Position
BARR Credit Services, a Caine & Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems. What you’ll do As a Commercial Specialist, you will: Initiate contact with debtors via telephone or email in compliance with regulations and company collection practices, policies and/or procedures. Negotiate payment arrangements while maintaining positive client relationships Document all interactions and maintain accurate records of account status Conduct calls to assess financial situations, resolve disputes, and establish solutions. Use advanced skip tracing techniques to locate and contact debtors effectively. Create urgency, overcome obstacles, and secure resolutions through strategic communication Deliver top-tier service while maintaining quality, productivity, and professionalism.
Requirements
- Proven experience in collections or a related field
- Strong communication, negotiation, and customer service skills.
- Analytical problem-solving ability and a knack for multitasking in fast-paced environments.
- A positive, results-driven attitude and the ability to foster team collaboration.
- Knowledge of accounts receivable processes and financial concepts
- Proficiency in financial software and basic math skills
Nice To Haves
- Bilingual is a plus!
Responsibilities
- Initiate contact with debtors via telephone or email in compliance with regulations and company collection practices, policies and/or procedures.
- Negotiate payment arrangements while maintaining positive client relationships
- Document all interactions and maintain accurate records of account status
- Conduct calls to assess financial situations, resolve disputes, and establish solutions.
- Use advanced skip tracing techniques to locate and contact debtors effectively.
- Create urgency, overcome obstacles, and secure resolutions through strategic communication
- Deliver top-tier service while maintaining quality, productivity, and professionalism.
Benefits
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
