Commercial Business Manager

Roto-Rooter Services Company•New York, NY

1d•Onsite

About The Position

Roto-Rooter, America’s premier plumbing and drain cleaning company, is seeking a Commercial Business Manager for its New York branch located in Staten Island, NY. The primary responsibilities of this role are to grow commercial sales by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager will generate sales by promoting all lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.

Requirements

Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.

Responsibilities

Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.