Commercial Banking Associate
About The Position
We are looking for a motivated and detail-oriented individual to assist our Commercial and Private Banking teams based in Providence, RI. This individual will provide administrative support to Commercial Bankers, Portfolio Managers and collaborate with them to provide outstanding customer service related to the processing, servicing, and maintenance of loan accounts. Workflow management is required to achieve a high degree of efficiency and productivity while ensuring compliance with bank policies, procedures, and safety and soundness requirements. We support a hybrid work schedule with on-site work in Providence, RI.
Requirements
- Bachelor’s degree in business or a related field or a high school diploma or equivalent with 2 to 4 years of experience in a commercial lending or banking environment.
- Strong customer service orientation.
- An understanding of basic accounting principles.
- Excellent follow-up and organizational skills.
- Proficient knowledge Microsoft Software such as Word, Excel, and Outlook.
- Ability to learn quickly with a strong attention to detail and problem-solving.
- Ability to perform within critical timelines and multitask.
- Ability to communicate clearly, both orally and in writing.
Nice To Haves
- Knowledge of loan documentation and C&I loan structures is preferred.
Responsibilities
- Coordinate loan closings with the assigned lending team, borrower, and outside counsel to ensure proper documentation and adherence to approval terms while providing a high level of customer service.
- Coordinate funding of loans and prepare onboarding package after closing for delivery to operations for the set-up of the loan on the Bank’s core system.
- Diligently work to obtain all outstanding documentation (original signatures, post-closing items) to ensure limited exception reporting.
- Input commercial loan data for CRA and HMDA data collection records.
- Demonstrate superior customer service skills with respectful customer interactions and follow through. Respond to customer inquiries and requests including loan payoffs, line of credit and construction advances, and loan servicing issues, in a timely and effective manner.
- Assist the assigned lending team in ongoing portfolio management relative to UCC renewals, waiver letters, monitoring of collateral within flood zones, real estate tax delinquencies, information gathering and late payments.
- Assist with monitoring and prioritizing of the loan review function.
- Proactively monitor the request and receipt of financial information required to be submitted by borrowers on an annual basis.
- Support loan officers in the scheduling of customer and center of influence calls and events.
- Effectively communicate with customers in a professional manner with regard to customer requests and tasks that need to be completed at the direction of the commercial banker.
- Being available to the Commercial Banking Managing Director for special projects from time to time.
Benefits
- Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan.
- We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
