Commercial/Agribusiness Relationship Manager

First National Bank

7d•$88,067 - $145,309•Onsite

About The Position

The Community Banking Relationship Manager (RM) will deliver advice and value for business customers. They will enable business customer growth and retention in line with credit and risk strategies. The Relationship Manager will “bring the bank to the customer” by connecting business customers with appropriate products to include but not limited to, commercial deposit accounts, payment products, treasury services, business planning, and credit accounts.

Requirements

Bachelor’s Degree
5+ years of successful commercial lending relationship management experience.
Ability to build and grow a diverse portfolio of business products with growing entrepreneurial businesses
Customer-focused thinker
Strong customer and people relationship skills
Proficient credit analysis knowledge and skills
Proven experience prioritizing and handling multiple customer relationships at the same time.
Candidates must possess unrestricted work authorization and not require future sponsorship.

Responsibilities

Customer Relationship Management: Help customers be successful by understanding customer needs and matching with FNBO solutions. This will be achieved by alignment with “how we will consistently get the work done” though the Wholesale Banking Group Behaviors; Proper use of Salesforce Proper use of Precision Lender Proper use of IMPAX Collaboration Full adaption to new way of working in nCino Be respectful of other roles and process
Business Development Activities: Build a portfolio of business customers by delivering advice and value. Build centers of influence (attorney, accountants, and other needed referral sources). RMs will guide, direct and facilitate solutions across all product specialties of the bank for their business customers. Participate and be involved as an active community member. Identify new business customer opportunities and solutions aligned to match customer needs. Oversee portfolio quality focused on growth and retention in line with credit risk. Facilitate product partners and support teams based on customer needs. Negotiate terms and options with customer. Qualify and document opportunities. Set expectations with customer regarding timeline and product document requirements. Leverage technology and tools consistently for data quality. Use sales and prospecting tools and processes, effectively.
Cross Functional Working Relationships: Partner with others across the diverse footprint of the enterprise to optimize referral opportunities to meet the needs of the business customer. Collaborate with partners across the enterprise to fully optimize meeting the needs of the business customer to accelerate income and growth.
Compliance: Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. Complete compliance training and adhere to internal procedures and controls, as required. Report any known violations of compliance policy, laws, or regulations. Report any suspicious customer and/or account activity.
Professionalism/Attendance: Exhibit professional behavior and promote positive working relationships. Maintain regular and predictable attendance.