Commercial Account Manager – Central US

Salaried/Skilled Trades NSG Group•Urbancrest, OH

13d

About The Position

Essential Functions: Create annual negotiated sales programs, presentations, and associated reports based on sales targets. Develop and manage sales databases for assigned customer groups and provide additional assistance locally as necessary. Manages and administers sales programs, presentations, and reports as needed. Continuously engage with customers face to face or by phone/email to prospect, advance, and close new business as well as grow the number of clients for AGRNA Design and deploy optimal solutions that are innovative, add value and meet current and future business requirements Act as the primary contact for commercial customers; Actively maintain open lines of communication between NSG and commercial customers to ensure that all of their needs are understood and addressed Develop and deliver formal presentations to internal and field teams including senior management and sales leadership Direct involvement in the implementation of any business wins in targeted markets through data collection from customer, providing data to supply chain, etc. Ensure completion and accuracy of lost sales, running sales reports, assisting with customer surveys, etc. related to incremental growth initiatives. Understand strategic and tactical market opportunities, employ appropriate methodologies to analyze data and provide insights and recommendations as it relates to customer growth Ensures timely administration and distribution of daily, weekly and monthly reports Responds to internal and external customer needs and complaints in a timely manner Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines Research and provide data for customer interaction/visits Assists in maintenance of customer accounts, account set up, and development of customer profiles when necessary Collaborates with AGR credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc. Assists management with eCommerce activities through customer and employee education, and customer needs assessment. Contribute to the NSG Group ‘one-team’ environment by always promoting teamwork and positive local working environment. Obligated to keep confidential any information that pertains to customers and competitors. Complies with all safety policies and procedures. Performs other related duties as assigned by management.

Requirements

Bachelor’s Degree in Marketing / Management / Business / Finance related field; without degree 5 years of sales experience
Demonstrates excellent negotiation skills
Demonstrates critical thinking as well as analytical and problem-solving skills
Demonstrates ability to communicate complex issues in a simple, yet compelling fashion to a wide range of stakeholders
Builds strong relationships with peers and cross functional teams to enable higher performance
Ability to professionally handle sensitive, confidential, and basic financial information
Team-oriented with excellent communication and customer service skills
Ability to work independently and highly efficient at multi-tasking
Excellent organizational skills and detail-oriented
Professional and friendly demeanor
Advanced knowledge of all Microsoft Office applications
Ability to travel up to 30-50% based on business need

Nice To Haves

SAP Working Knowledge

Responsibilities

Create annual negotiated sales programs, presentations, and associated reports based on sales targets.
Develop and manage sales databases for assigned customer groups and provide additional assistance locally as necessary.
Manages and administers sales programs, presentations, and reports as needed.
Continuously engage with customers face to face or by phone/email to prospect, advance, and close new business as well as grow the number of clients for AGRNA
Design and deploy optimal solutions that are innovative, add value and meet current and future business requirements
Act as the primary contact for commercial customers
Actively maintain open lines of communication between NSG and commercial customers to ensure that all of their needs are understood and addressed
Develop and deliver formal presentations to internal and field teams including senior management and sales leadership
Direct involvement in the implementation of any business wins in targeted markets through data collection from customer, providing data to supply chain, etc.
Ensure completion and accuracy of lost sales, running sales reports, assisting with customer surveys, etc. related to incremental growth initiatives.
Understand strategic and tactical market opportunities, employ appropriate methodologies to analyze data and provide insights and recommendations as it relates to customer growth
Ensures timely administration and distribution of daily, weekly and monthly reports
Responds to internal and external customer needs and complaints in a timely manner
Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines
Research and provide data for customer interaction/visits
Assists in maintenance of customer accounts, account set up, and development of customer profiles when necessary
Collaborates with AGR credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc.
Assists management with eCommerce activities through customer and employee education, and customer needs assessment.
Contribute to the NSG Group ‘one-team’ environment by always promoting teamwork and positive local working environment.
Obligated to keep confidential any information that pertains to customers and competitors.
Complies with all safety policies and procedures.
Performs other related duties as assigned by management.