About The Position

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism. We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements! About the role We are looking for an Account Manager, Commercial Insurance to join our growing team!

Requirements

  • A valid provincial insurance license or willing to obtain the same
  • High School and/or Post Secondary Education
  • Strong customer focus and administration skills
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service

Nice To Haves

  • Industry accreditation (CAIB, CIP) would be assets

Responsibilities

  • Provide customers with prompt service by providing advice, helping customers understand insurance, discussing customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage and updating customer file information
  • Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
  • Process endorsements, invoice, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications
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