Commercial Account Executive

Five9 • San Ramon, CA

19h • Hybrid

About The Position

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon or San Francisco, California. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.

Requirements

• Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
• Excellent sales and presentation skills via phone, email and web-conference
• Demonstrated success in driving sales process and closing business over the phone
• Ability to articulate complex technology concepts to a technical and non-technical audience
• Experience with CRM systems, preferably Salesforce.com
• Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
• College degree (BA/BS) is required

Nice To Haves

• Industry experience is a huge plus, but not required
• Knowledge and understanding of contact center and unified communications technology and concepts
• Cloud services; VoIP
• Previous experience with Salesforce.com CRM
• Software-as-a-Service Applications (Cloud) experience and understanding

Responsibilities

• Nurture and follow up on warm leads (no cold calls)
• Build and manage a sales pipeline
• Manage sales opportunities through all stages of the sales cycle
• Identify, qualify, and close prospects; overcome objections through consultative approach
• Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
• Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
• Articulate company value proposition
• Be the subject matter expert on all services and products offered by Five9
• Maintain a positive attitude and be a team player

Benefits

• We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options.
• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
• All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level