Command Center Operator-Full Time (HOND121)

Security Engineers•Lincoln, AL

1d•Onsite

About The Position

Security Engineers is a respected provider of contract security services, operating across multiple States with headquarters in Alabama and strategically located Branch Offices. The company is experiencing significant expansion, creating opportunities for both the organization and its employees. Security Engineers prides itself on its team of trained and professional Security Officers who make a positive impact and build lasting relationships within the community. The company actively seeks individuals interested in a rewarding career in the private security industry, offering a wide range of work opportunities and accommodating various availabilities, including full-time and part-time positions. This specific role is for a full-time Command Center Operator. Command Center Operators are essential for maintaining safe and secure environments for clients. They are responsible for monitoring critical security systems, dispatching emergency responses, processing alerts, managing communications, and enforcing site policies. The position demands strong multitasking abilities, excellent communication skills, and the capacity to remain calm and effective while managing multiple security functions simultaneously.

Requirements

Valid Security Officer/Guard License or ability to obtain one
Valid driver’s license with clean MVR
Must be at least 18 years old
Ability to perform in fast-paced, high-pressure environments
Weekend availability
Strong situational awareness and problem-solving skills
Ability to remain calm during critical situations
Basic computer skills; ability to use tablets and multiple software systems
Strong multitasking ability
High School Diploma or equivalent
Able to obtain any & all security certifications/licenses
State Issued Driver's License (Not Expired)

Nice To Haves

Experience with Microsoft Office Suite
1+ year of Military, Law Enforcement, or Security experience
2+ years of customer service experience
Alabama Security Regulatory Board License

Responsibilities

Dispatch fire, medical, chemical, and traffic incident responses
Answer associate calls regarding lateness or absences and update internal systems
Respond to duress alarms and acknowledge card access alerts
Control and document access to client property
Prevent loss or damage due to fire, equipment issues, or safety hazards
Issue Hot Work and Confined Space permits
Enforce client rules, regulations, and access requirements
Operate multiple software platforms concurrently
Conduct routine foot and vehicle patrols to identify and report hazards
Monitor access points and verify proper identification
Review camera systems and surveillance feeds for suspicious activity
Respond to alarms and emergencies following protocols
Maintain accurate logs of activities, incidents, and communications
Perform routine tasks such as unlocking/locking doors and monitoring equipment
Assist visitors and employees professionally
Enforce site-specific Post Orders and security protocols
Ensure compliance with SEI and client policies, including parking, smoking, and loitering rules