Comfort Consultant / Advisor
About The Position
Ready to take your career in HVAC sales to the next level? Folkes Home Services , a leading name in Hudson Valley home comfort and part of the trusted Apex Service Partners network, is looking for a Comfort Consultant to join our team in Fishkill, NY . With a strong reputation built on over 25 years of family-owned service excellence , Folkes offers a rewarding opportunity for a driven, customer-focused professional to help homeowners choose the best HVAC solutions tailored to their needs. As a Comfort Consultant, you'll be the trusted advisor homeowners rely on to make informed decisions about their home comfort—while growing your career within a company that values performance, integrity, and personal development.
Requirements
- Sales Experience – 2+ years of in-home sales experience (HVAC, solar, windows, or other home services preferred)
- HVAC Familiarity – Understanding of heating and cooling systems is helpful, but we’ll train the right candidate
- Customer-Focused – Strong ability to connect with homeowners and build trust through transparent communication
- Excellent Communication – Clear, confident, and empathetic communication skills—both written and verbal
- Driven & Goal-Oriented – Self-motivated with a track record of hitting or exceeding sales targets
- Detail-Oriented – Able to craft precise estimates and communicate scope clearly
- Clean Driver’s License – Valid driver’s license and clean driving record required
- Tech-Savvy – Comfortable using CRM software like Service Titan or willing to learn quickly
Responsibilities
- Customer Consultations – Visit customers’ homes and provide professional consultations for HVAC system replacements
- Sales & Recommendations – Present customized HVAC solutions based on the homeowner’s comfort, budget, and efficiency goals
- Building Quotes – Create detailed, accurate project estimates and follow up with customers to help move sales forward
- Customer Satisfaction – Deliver an outstanding customer experience from first contact to post-installation follow-up
- Technical Knowledge – Stay informed on new HVAC systems, high-efficiency upgrades, and emerging technology
- Clear Communication – Explain system benefits, warranty coverage, and financing options in simple, clear language
- Project Coordination – Work closely with our install and service teams to ensure smooth project handoff and execution
- Follow-Up & Relationship Building – Maintain customer relationships that lead to referrals and repeat business
- CRM Utilization – Use Service Titan or similar software to manage leads, proposals, and sales pipeline efficiently
Benefits
- Comprehensive Health Coverage – Medical, dental, vision, and prescription plans with low out-of-pocket costs
- Life & Disability Insurance – Financial protection when it matters most
- 401(K) Match – Plan for your future with our competitive retirement savings program
- Paid Holidays & PTO – Enjoy a healthy work-life balance with paid time off and company holidays
- Ongoing Training & Career Development – Learn from industry experts and advance your skill set
- Growth Opportunities – Folkes and Apex are committed to promoting from within and helping you reach your career goals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
