Comfort Consultant

Pinnacle-MEP•Ann Arbor, MI

About The Position

Comfort Consultant Jetstream Mechanical is currently seeking an HVAC Comfort Consultant, in Ann Arbor, MI. If you are looking to join a fast-growing, dynamic organization that offers tremendous career growth potential, please submit your resume for immediate consideration! The HVAC Comfort Consultant is responsible for utilizing their expert knowledge of heating, ventilation, and air conditioning systems to advise clients on the best HVAC solutions for their needs. The Comfort Consultant works closely with clients to understand their requirements and provide recommendations on installation, maintenance, and problem resolution. Our ideal candidate has both former HVAC sales and technical expertise. If you are searching for a company that appreciates hard work and prioritizes safety, we would like to hear from you!

Requirements

3 + years of proven success in a former sales position with former experience as an HVAC consultant or similar role within building trades/construction
Extensive knowledge of HVAC systems, equipment, and principles
Ability to travel to client sites
Former experience with Service Titan and sales applications
Basic computer proficiency, Word, Outlook, Excel and ability to manage CRM
Ability to interpret complex information explain in layman’s terms
Excellent customer service skills and strong presentation skills
Highly motivated with a goal-oriented mindset approach to work
Desire to work in a fast-paced environment
Exceptional organizational skills with follow-through abilities
Proficiency in HVAC diagnostic and design software tools
Possess a valid driver’s license and an acceptable motor vehicle record
Ability to pass a pre-employment background check
Ability to travel to and around the greater Ann Arbor MI area
Territory includes but is not limited to greater Ann Arbor, MI: Saline, Tecumseh, Manchester, Chelsea, Brighton, Monroe, and Howell

Responsibilities

Assess and clearly understand each client’s residential HVAC needs to deliver tailored comfort solutions.
Confidently utilize and present a standardized sales presentation to educate and engage homeowners.
Serve as a trusted advisor by recommending the most effective, energy-efficient HVAC solutions for each situation.
Design customized HVAC system solutions that align with client requirements, home specifications, and budget.
Conduct in-home estimates, including occasional early morning and evening appointments to meet customer availability.
Inspect and evaluate existing HVAC systems to verify performance, efficiency, and overall condition.
Proactively identify system deficiencies and provide clear, actionable recommendations for improvement or replacement.
Educate homeowners on proper HVAC maintenance, system care, and long-term performance optimization.
Stay current on emerging HVAC technologies, products, and industry trends to maintain a competitive edge.
Maintain compliance with all safety regulations, company policies, and industry standards.
Develop accurate, compelling sales proposals from qualified leads in a timely manner.
Participate in daily debriefs and collaborate closely with the residential sales team to drive continuous improvement.
Perform consistent follow-up on both sold and unsold estimates to maximize customer satisfaction and close opportunities.
Actively engage in ongoing training, including in-house sessions, field training, and manufacturer-led programs.
Build and maintain strong referral networks to support sustained business growth and community presence.