COM Coordinator

Hunt Companies • Norfolk, VA

4d

About The Position

The COM Coordinator is responsible for all aspects of the Change of Occupancy Maintenance (COM) process involving the accurate input of data into the Company's system of record software, the planning and scheduling of both internal and contracted work and the seamless coordination with the property management team for the move out and move in of residents.

Requirements

• High School Diploma or GED Required and Associate's Degree from an accredited college or university, Preferred or Bachelor's Degree from an accredited college or university, Preferred and in the absence of a degree, directly-related job experience in managing process projects where independent judgment Required
• 1-3 years of Property Management experience and highly proficient, demonstrated use property management software (Yardi). Required
• Ability to develop comprehensive schedules that meet HMC goals and timelines and ensure that those performing these tasks adhere to their timelines.
• Ability to understand and follow HMC policies involving the COM, Work Order and Purchase Order processes.
• Expert in identifying performance or scheduling issues through critical thinking and the ability to resolve them.
• Proficient in standard office software such as MS Word, MS Excel, PowerPoint, Email programs, and internet browsers.
• Strong and effective oral and written communication skills
• Demonstrated ability to work in a team environment with the ability to establish strong working relationships with contractors, superiors and peers.
• Must be detail oriented and able to work within specified deadlines.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Requires a detail oriented, independent thinker who can be a part of a team and demonstrates strong attention to detail, and basic knowledge of property management activities.
• Reliable and dependable attendance and punctuality are essential for this position.
• DL NUMBER - Driver's License, Valid and in State Required
• You must be able to pass a drug, background screen, and motor vehicle record check (if one is required per the position).

Responsibilities

• Schedules internal and contracted work associated with the performance of the COM.
• Utilizes the system of record (Yardi) software to accurately schedule and track all status, time, labor and materials associated with the COM process.
• Creates purchase orders in accordance with HMC policy.
• Reviews and updates completed and planned work daily in Yardi and communicates adjusted timelines with both internal and external leaders as required.
• Reviews all reports to ensure that data entry information is accurate and consistent with HMC policy and alerts management of any inconsistencies.
• Identifies any inefficiencies in the COM process that delays timely resident move in's or the quality of work performed by contractors or HMC employees.
• Understands and achieves performance and financial goals to include meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and Customer Service.
• Ensures the availability of parts and materials to meet timelines.
• Performs the duties of the COM Manager in their absence and other duties assigned, as necessary.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Benefits

• We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees