Collision Shop Foreman

Allegiance Truck CentersWalpole, MA
1d

About The Position

Job Responsibilities for Body Shop Foreman: Provide service to customers by overseeing the technicians accurately repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures Communicate clearly with customers, providing updates as needed. Work with Insurance adjusters and/or customers to obtain approvals for repairs Provide timely and accurate technical support/information to service office & customers Follow all safety rules and regulations in performing work duties Communicate problems and resolutions to supervisor and customers, if requested Oversee tagging of warranty parts and write warranty stories Test drive repaired vehicles Assist technicians with troubleshooting, malfunctions on equipment, and repairs Distribute repair orders fairly and evenly, matching skillset of technicians Manage shop workflow Review and adjust repair estimates Assist with other projects as needed Required Skills for Body Shop Foreman: State Appraisers License 3+ years of experience in a Collision shop 3+ years in a leadership role or service writer role Customer service and leadership qualities Driver’s License required, CDL a plus Proficient in the use of a personal computer and basic applications

Requirements

  • State Appraisers License
  • 3+ years of experience in a Collision shop
  • 3+ years in a leadership role or service writer role
  • Customer service and leadership qualities
  • Driver’s License required, CDL a plus
  • Proficient in the use of a personal computer and basic applications

Nice To Haves

  • CDL

Responsibilities

  • Overseeing technicians repairing trucks and equipment
  • Communicating with customers and providing updates
  • Working with insurance adjusters to obtain approvals for repairs
  • Providing technical support to service office and customers
  • Following safety rules and regulations
  • Communicating problems and resolutions to supervisor and customers
  • Overseeing tagging of warranty parts and write warranty stories
  • Test driving repaired vehicles
  • Assisting technicians with troubleshooting and repairs
  • Distributing repair orders
  • Managing shop workflow
  • Reviewing and adjusting repair estimates
  • Assisting with other projects
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