Collision Estimator - Massey Cadillac North

Sonic Automotive • Orlando, FL

2d • $50,000 - $85,000

About The Position

We are seeking an experienced Collision Center Estimator to join our high-performing body shop team. This role is responsible for inspecting vehicle damage, writing accurate repair estimates, and guiding customers through the repair process while delivering a premium service experience.

Requirements

• At least 2+ years of collision estimating experience preferred.
• Experience with estimating systems.
• Strong knowledge of collision repair and insurance processes.
• Excellent communication and customer service skills.
• I-CAR certification a plus.
• Previous experience in working the Sales Manager desk.
• All applicants must be authorized to work in the USA.
• Valid driver's license and good driving record.
• Must be legally and technically able to safely operate Company and customer-owned vehicles.
• Must be insurable by Company insurance carrier.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Nice To Haves

• I-CAR certification a plus.
• Previous experience in working the Sales Manager desk.

Responsibilities

• Inspect damaged vehicles and write accurate repair estimates
• Work with insurance companies to secure approvals and supplements
• Communicate repair timelines and updates with customers
• Coordinate with technicians and parts departments to ensure efficient repairs
• Maintain proper documentation and follow OEM/Cadillac repair procedures
• Deliver exceptional customer service throughout the repair process

Benefits

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees