Collision Center Receptionist
Toyota/Lexus of Knoxville•Knoxville, TN
About The Position
Collision Center Receptionist Knoxville, TN The only Toyota & Lexus Certified Collision Center within a 100 mile radius. The mission of this role is to provide excellent customer service & professionalism during the process of getting vehicles repaired.
Requirements
- Customer service experience required
- Must be proficient in basic phone and computer skills
- Must be able to pass drug screen and background check
- Must have positive and professional attitude
Nice To Haves
- Experience with Reynolds & Reynolds program preferred but not required
Responsibilities
- Greeting customers and making them feel welcome
- Answering incoming phone calls and making outgoing phone calls on a multi-line phone system
- Scheduling appointments and reserving rental cars for customers
- Acquiring signatures on authorization / POA forms
- Creating files and opening repair orders
- Taking cash, check and credit card payments
- Scanning documents into electronic system
Benefits
- Insurance plans available for eligible full-time associates
- Medical, dental, and vision insurance
- Life and disability insurance
- 401K
- Paid holidays for eligible associates
- Paid vacation for eligible associates
- Employee discounts
- Sick leave for eligible associates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
