Collision Center Estimator

Preston Auto Group•New Castle, PA

4d•$65,000•Onsite

About The Position

Collision Center Estimator – Auto Dealership Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way. Prior experience as an estimator or in a customer service role is preferred. Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

Requirements

Demonstrated ability to work professionally and courteously with customers
A people-focused mindset and a passion for providing great customer service
Proficiency with multiline phone systems and computers
Ability to work in a fast-paced work environment
Strong organizational and time management skills
Professional appearance and strong work ethic
Must be able to communicate clearly and effectively in English
Must be licensed as a Motor Vehicle Physical Damage Appraiser
High school diploma or GED

Nice To Haves

Customer service experience is a plus.

Responsibilities

Prepare honest, accurate and complete damage estimates for customers
Inspect damaged vehicles thoroughly using standard written procedures
Estimate repair costs and the anticipated time needed to complete them
Monitor repairs as they are made and track costs, labor and materials
Ensure that all work meets quality standards
Provide exceptional customer service and follow-up
Coordinate and communicate actions within the dealership and the collision center