College of Engineering Business Dean's Office - College Operations and Office Support Graduate Assistant

Gannon University•Erie, PA

22h•Onsite

About The Position

The Graduate Assistant for the College of Engineering and Business, Dean’s Office duties will include but are not limited to the following: CEB Student Support Identify student needs (using critical thinking skills): Process forms and determine next steps; Initiate communications as necessary with college data assistant, academic advisor, or department chair; and Recognize when dean/associate dean intervention is required. CEB Activities Support Maintain and update files, spreadsheets, and paperwork on an on-going basis; Create materials to promote CEB activities; Update informational boards as required; Provide tours to prospective students and employees; Assist and help in the coordination of CEB events focusing on students and employers; Manage the social media posts and generate content; and Monitor social media activity and provide feedback and recommendations. Dean and Associate Dean Support Conduct curriculum research; Research information for program changes; and Analyze current program data. Office Support Receive and sort campus mail and assist visitors at the front desk; Conduct building tours sharing appropriate talking points; Collaborate on projects to meet common goals; and Perform additional duties in all areas as assigned by dean’s office staff. The Dean’s Office hours are 8:00AM-4:30PM, Monday through Friday. Career Readiness Learning Objectives connected to this position: Critical Thinking: The Graduate Assistant will recognize and respond to the level of intervention necessary for all CEB visitors that come to the Dean’s Office for assistance. Equity and Inclusion : The Graduate Assistant will demonstrate equitable and respectful responses to all visitors to the Dean’s Office: students, faculty, staff, visitors, and guests as a standard course of action.

Requirements

Arrive on time
Dress professionally (business casual)
Demonstrate good time management and communication skills
Work well with little supervision
Adhere to chain of command for approvals (sickness, tardiness or absences)
Commit to work the hours agreed upon
Maintain confidentiality
Approach all circumstances with integrity
Show good social skills (must be a “people” person)
Must be available to work the hours requested for the semester
Applicants should be well versed in Microsoft 365 Office products including Word, Excel, Outlook, and PowerPoint and feel comfortable in an office environment
Good communication skills and time management are paramount to succeeding in this role
Personal qualities should include confidentiality, honesty, and an outgoing nature
General expectations include punctuality, appropriate attire, and ability to work with limited supervision

Nice To Haves

Graduate-level students with advanced Excel skills for data analysis with the ability to use pivot tables, graphs, and charts to create visually-appealing presentations will be given priority

Responsibilities

Identify student needs
Process forms and determine next steps
Initiate communications as necessary with college data assistant, academic advisor, or department chair
Recognize when dean/associate dean intervention is required
Maintain and update files, spreadsheets, and paperwork on an on-going basis
Create materials to promote CEB activities
Update informational boards as required
Provide tours to prospective students and employees
Assist and help in the coordination of CEB events focusing on students and employers
Manage the social media posts and generate content
Monitor social media activity and provide feedback and recommendations
Conduct curriculum research
Research information for program changes
Analyze current program data
Receive and sort campus mail and assist visitors at the front desk
Conduct building tours sharing appropriate talking points
Collaborate on projects to meet common goals
Perform additional duties in all areas as assigned by dean’s office staff