College Intern, Office of Information Technology

St Johns River Water Management District•Palatka, FL

1d•$15•Onsite

About The Position

College Intern, Office of Information Technology Job Summary: This is a paid internship program. Intern will assist the Customer Service Team with Help Desk service requests. The Customer Service team’s main responsibilities are to provide support to end user’s desktop, laptop, software installations, network printers, audio visual equipment, meeting support, and mobile devices. The position includes spending time in an office atmosphere which will involve answering the phone, troubleshooting software and hardware issues, testing new equipment, creating SOP documentation, and documenting work in various systems. The job also could require moving computer equipment, tracing cables, crawling under desks, and occasionally climbing ladders to resolve audio-visual equipment issues. Typical dress for these activities is business casual with occasional business dress attire when participating in public meetings. This internship is not eligible to work remotely.  Minimum Qualifications: The applicant must be a student currently enrolled in an Information Technology degree-seeking program and either attending classes or participating in a work experience program sanctioned by the individual school and at least a junior level studying in information systems, computer science or a related field. All students must maintain a 2.5 GPA or higher. Additional Details: Summer internship will run for 13 weeks. The work is 20 hours per week. Availability and schedule will be discussed when contacted for an interview. Intern will produce reports/presentation to highlight accomplishments. Working Environment: Mostly an office environment, sitting at a desk and operating a computer. Salary: $15.00/hour Work Location: Palatka Your application will receive careful consideration, and if selected for an interview, you will be contacted to schedule an appointment. St. Johns River Water Management District participates in E-Verify. E-Verify is an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States. Equal Employment Opportunity/Drug-Free and Tobacco-Free Workplace Closing Date: April 13, 2026

Requirements

applicant must be a student currently enrolled in an Information Technology degree-seeking program and either attending classes or participating in a work experience program sanctioned by the individual school and at least a junior level studying in information systems, computer science or a related field
All students must maintain a 2.5 GPA or higher

Responsibilities

assist the Customer Service Team with Help Desk service requests
provide support to end user’s desktop, laptop, software installations, network printers, audio visual equipment, meeting support, and mobile devices
answering the phone
troubleshooting software and hardware issues
testing new equipment
creating SOP documentation
documenting work in various systems
moving computer equipment
tracing cables
crawling under desks
occasionally climbing ladders to resolve audio-visual equipment issues
produce reports/presentation to highlight accomplishments