Collector

First Service Credit Union • Houston, TX

2d • Onsite

About The Position

Role: To preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral. Essential Functions & Responsibilities: Contacts delinquent accounts by phone and mail; takes appropriate action to bring current. Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Maintains accurate files and reports on all collections activity. Informs management of trends in loan underwriting contributing to delinquent/charged-off loans. Perform other job duties as assigned.

Requirements

• Three years experience in a related field with equal responsibilities is acceptable.
• Formal training should be supplemented with continuing education.
• A high school education or GED.
• Must be knowledgeable of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
• Work involves extensive personal contact with others and is of a personal or sensitive nature.
• Motivating, influencing, and/or training others is key at this level.
• Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.
• position self to move about the work area
• reach, grab, sort
• communicate in person and via telephone with others
• identify and recognize small font communication
• ability to transport a minimum of 10 pounds

Responsibilities

• Contacts delinquent accounts by phone and mail; takes appropriate action to bring current.
• Analyzes financial situation of delinquent borrowers; makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
• Maintains accurate files and reports on all collections activity.
• Informs management of trends in loan underwriting contributing to delinquent/charged-off loans.
• Perform other job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED