Collector

TEKsystems•Sterling, VA

2d•$37,440 - $41,600•Hybrid

About The Position

They work with 30+ payers but most are Medicaid, Carefirst BCBS, Cigna and Aetna. They may need to submit Medical Records, correct claims as well as obtain retro authorizations. It is essentially following up on the claim to find out the next step. They have billers who actually do the submissions, they just need this person to find out what needs to be done.

Requirements

Excellent customer service skills
Perform to company standards of compliance with policies and procedures
Compliance with HIPAA, FCRA, FDCPA and other applicable laws and regulations
Ability to handle multiple computer systems at once
High School diploma or equivalent
Cerner Experience or worked at Children's National previously
collections accounts receivable
call volume
call resolution
Billing
accounts receivable
Collections
Cerner
Customer Service
Microsoft Office Suite
Outbound/inbound Calls
Collection
Medical Billing

Responsibilities

Make outbound calls
Take incoming calls
Resolve outstanding account balances via the necessary avenues (internal system)
Properly follow up on all correspondence received
Maintain a work file of accounts
Provide customer service to all debtors, with the intent to resolve the past due amount
Skip trace for better location information on debtors
Contact and follow up with insurance when necessary for account resolution
Meet and/or exceed monthly production standards and fee goals