Collector

The Ambassador Bridge • Warren, MI

8d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This is a tremendous opportunity for those seeking full-time employment with a fiscally responsible, technologically superior, international transportation and logistics provider who continues to grow. If you enjoy an energetic, team-oriented environment and would like the chance to be a part of a fast- paced, top performing transportation company, we want to hear from you.

Requirements

• Superior communication skills including listening, speaking, reading and writing
• Strong attention to detail and sense of urgency
• Ability to maintain professional demeanor at all times
• Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
• Strong attention to detail and ability to follow up consistently
• Affinity for detailed note taking and investigation/research
• Positive outlook/team player

Nice To Haves

• Call center/customer service/collections experience is preferred, but not required
• Associate's degree in a Business or Accounting related field is preferred but not required
• Current students that are able to work full time are encouraged to apply!

Responsibilities

• Locate and notify customers with delinquent accounts via phone/email/mail
• Documenting efforts and contact to help determine appropriate next steps
• Maintaining and notating all necessary information regarding customer and account status
• Addressing billing inquiries
• Building and maintaining a positive relationship with customers
• Working effectively with other team members
• Communicating with sales team members as needed regarding account status
• Providing overall collections support as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree