Full-Time Collector Healthcare

Surgery Partners•Walnut Creek, CA

65d•Onsite

About The Position

This is full-time on-site role at Sequoia Surgical Pavilion located in Walnut Creek, CA. The Medical Collections Specialist will be responsible for debt collection and managing financial accounts. The Medical Collections Specialist will communicate with patients, insurance companies and healthcare personnel regarding billing and payments. The role requires the use of computers for maintaining Medical Collections Specialist documentation and playing a key role in the Revenue Cycle process at the facility level. The Medical Collections Specialist projects a professional demeanor and appearance while maintaining the confidentiality of patients, co-workers, and the surgery center and adhering to the HIPAA policy. Reports, in good faith, any known or suspected activity that appears to violate laws, rules, regulations or the SP Code of Conduct. Fulfills annual Cornerstone continuing education requirements. Personal attributes include the ability to be self-directed; demonstrates accountability, professionalism, and receptiveness to change; seeks guidance, direction, and assistance when needed. Works under stress and in situations that demand patience, stamina, endurance, and tact while providing impeccable service. Fosters an attitude of teamwork and willingness to assist others and does not refuse performing other job duties as requested. Set's priorities, responds timely to issues which require a decision, and ensures desired results are achieved by means of consistent follow through.

Requirements

Demonstrates eligibility for employment in the U.S.
High School graduate or equivalent preferred
Expertise in debt collection, cash collection and finance
Expertise with various insurance products: MEDICARE, PPO, EPO, HMO and WC
Expertise with the revenue cycle management process
Expertise with CPT and ICD 10 codes
Excellent communication and customer service skills
Expertise in medical billing and collections
Expertise in orthopedic and outpatient surgery is preferred
Ability to relate and work effectively with others
Demonstrated verbal and written communications in English for contacting payors, patients, and co-workers
Demonstrated computers skills in utilizing work processing, integrated database, and understanding of mathematical calculations and medical terminology
Willingness to participate in goal-setting and educational activities for own growth and advancements
Ability to use office machines (copiers, faxes, and scanners), and telephone systems
Proficiency using and knowledge of Microsoft office, computers, patient accounting systems and Microsoft excel.

Nice To Haves

Expertise in orthopedic and outpatient surgery is preferred

Responsibilities

debt collection
managing financial accounts
communicating with patients, insurance companies and healthcare personnel regarding billing and payments
maintaining Medical Collections Specialist documentation
playing a key role in the Revenue Cycle process at the facility level