Collections Technician

State of Montana•Helena, MT

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you! The Director’s Office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today! The Collections Technician plays a vital role in ensuring felony offender restitution is accurately collected and distributed for the State of Montana. This position serves as the Department of Corrections’ liaison to courts, State and Federal Probation and Parole Officers, government officials, and victims of crime—building strong relationships to keep the restitution process efficient, compliant, and transparent. The technician interprets court orders, responds to inquiries from victims and offenders, and provides account status updates to justice partners and internal staff. In addition, the Collections Technician manages detailed financial tasks including accounts payable, accounts receivable, deposits, and reconciliation within the Department’s restitution system. Success in this role requires precise attention to detail, strong technical accounting skills, and a solid understanding of State and Federal laws and policies governing restitution. This position directly supports victims’ rights and contributes to the integrity of Montana’s correctional system. The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

Requirements

High School Diploma
One year of job-related experience or education in accounting, financial transactions, or bookkeeping
Alternative combinations of education and experience will be considered on a case-by-case basis
Precise attention to detail
Strong technical accounting skills
A solid understanding of State and Federal laws and policies governing restitution

Responsibilities

Ensuring felony offender restitution is accurately collected and distributed for the State of Montana.
Serves as the Department of Corrections’ liaison to courts, State and Federal Probation and Parole Officers, government officials, and victims of crime—building strong relationships to keep the restitution process efficient, compliant, and transparent.
Interprets court orders, responds to inquiries from victims and offenders, and provides account status updates to justice partners and internal staff.
Manages detailed financial tasks including accounts payable, accounts receivable, deposits, and reconciliation within the Department’s restitution system.

Benefits

Your service is rewarded with competitive compensation and generous State of Montana Benefits.
State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program

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