Collections Supervisor

Hertz•Oklahoma City, OK

3d•$60,000

About The Position

The Collections Supervisor is responsible for leading a team of Collection Specialists which ensures the timely recovery of outstanding balances, maintaining compliance with company policies and legal regulations, and driving continuous improvement in collection processes and metrics. This position requires strong team leadership skills and excellent communication abilities. We expect the starting salary to be around $60,000; the actual salary will be determined based on years of relevant work experience

Requirements

Minimum of 2 years experience in collections, accounts receivables, of related field.
Experience with collections procedures, credit policies, and financial regulations.
Ability to interpret data, generate reports, and identify trends.
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Detail-oriented approach and commitment to maintaining accurate records.
Proficiency in Microsoft Office tools; emphasis with Excel and Access

Nice To Haves

Bachelor’s degree in Business, Finance, Accounting, or a related field preferred
Prior leadership experience preferred.

Responsibilities

Supervise and provide guidance to direct reports such as monitoring performance, setting goals, and conducting regular performance evaluations.
Develop and implement effective strategies to ensure timely and accurate payment of outstanding invoices.
Maintain accurate and up-to-date records of all collection activities, including payment arrangements, disputes, and adjustments.
Communicate with customers and business partners to address payment discrepancies, resolve issues, and negotiate terms.
Oversee the workflow as it relates to system interfaces, month end close, billings, adjustments, discrepancies and disputes.
Analyze AR aging reports and proactively identify delinquent receivables, taking appropriate actions to ensure timely resolution.
Collaborate with other departments, such as Sales, Customer Service, Accounting, and Technology to streamline internal processes and improve overall AR management.
Stay updated on industry’s best practices, regulations, and legal requirements related to collections, and ensure compliance within the team.
Prepare and present regular reports to management, providing insights into collection performance, trends, and areas for improvement.
Lead and perform QA testing and collaborate with internal departments on various company initiatives.
Foster a positive and productive work environment, promoting teamwork, professionalism, and a customer-centric approach.
Implement and utilize collection software and tools to streamline processes and improve efficiency.
Support cross-functional initiatives with finance, operations, and customer service team.
Effectively handle pressure in a fast-paced environment and prioritize tasks to meet deadlines and business objectives.