Collections Specialist

MJH Life Sciences®•Cranbury, NJ

1d•$52,000 - $57,000•Hybrid

About The Position

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! At MJH Life Sciences, our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! As a Collections Specialist, you will play a key role in managing and overseeing the collection of outstanding accounts receivable from clients and customers. You will ensure timely payments, resolve billing discrepancies, and maintain strong customer relationships while driving efficiency in the collections process. This role requires excellent communication skills, strong attention to detail, and a solid understanding of credit and collections practices.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.
2–4 years of experience in accounts receivable, credit, or collections.
Strong knowledge of collections practices, AR management, and account reconciliation.
Excellent communication, negotiation, and customer service skills.
Detail-oriented with strong organizational and problem-solving abilities.
Proficiency in accounting software (QuickBooks, SAP, Oracle) and Microsoft Excel.
Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

Knowledge of FDCPA and other relevant regulations is a plus.

Responsibilities

Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.
Contact customers via phone, email, and written correspondence to follow up on past-due accounts.
Negotiate payment terms, extensions, and settlements while maintaining positive client relationships.
Investigate and resolve billing discrepancies in collaboration with billing and sales teams.
Record and apply customer payments accurately in the accounting system.
Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts.
Develop and implement effective collection strategies and processes to improve efficiency.
Maintain detailed records of all collection activities, communications, and agreements.
Ensure compliance with relevant debt collection laws and regulations, including FDCPA.
Reconcile customer accounts by resolving discrepancies and applying credits or adjustments.
Prepare and present reports on collections performance, including DSO and collection rates.
Collaborate with sales, customer service, and finance teams to resolve issues and enhance collections processes.
Support special projects related to accounts receivable and collections as needed.