Collections Specialist

EnerStaff LLC • Baton Rouge, LA

1d • $23 - $25 • Onsite

About The Position

Collections Specialist
Temp-to-Hire
Location: Baton Rouge, LA 70809
Start: ASAP
Pay: $23-$25/ Hour
Shift: 40 hrs/ week

On-Site Requirement
Must be able to commute daily (onsite attendance required)

Requirements

• Minimum 1-2 years in Accounts Receivable and/or Collections
• Proven experience managing open invoices and customer payment cycles
• High school Diploma or Equivalent
• Experience with D365 Finance & Operations preferred (or similar ERPs: SAP, Oracle, NetSuite, etc.)
• Strong ability to document collection activity directly in the ERP
• Skilled in Excel for aging reviews, account tracking, and reporting
• Experience making outbound collection calls to customers
• Professional and confident in resolving payment issues
• Timely and accurate in responding to customer and internal emails
• Able to manage a portfolio of accounts and prioritize collections efforts
• Strong problem-solving skills to identify root causes of delinquency
• Ability to handle account disputes and work cross-functionally toward resolution
• Knows when and how to appropriately escalate high-risk accounts, non-payment, or billing concerns to leadership
• Consistently adds detailed notes on customer interactions and follow-ups
• Able to follow procedures and escalation workflows
• Can work independently once trained while staying aligned with team priorities
• Must have a go-getter attitude and strong team spirit
• Positive, proactive mindset with willingness to support the broader AR function

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED