Collections Specialist- Chapel Hills/Mirror Lake Golf Club
About The Position
Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, “The secret of golf is to turn three shots into two.” That same pursuit of excellence defines everything we do. Bobby Jones Links is hiring for a Collections Specialist for Chapel Hills/Mirror Lake Golf Club. Located just west of Atlanta in Douglasville, the 18-hole course at Chapel Hills is a member favorite designed by Rocky Roquemore and Jeff Burton. Also located just west of Atlanta in Villa Rica, Mirror Lake is a Rocky Roquemore and Jeff Burton creation that’s been delighting members and guests since it opened in 1999. This is a part-time position with the possibility of growing into full-time.
Requirements
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate’s/Bachelor’s degree is a plus
Nice To Haves
- Accounting experience a plus
Responsibilities
- Monitoring accounts to identify outstanding debts
- Investigating historical data for each debt or bill
- Finding and contacting embers to ask about their overdue payments
- Taking actions to encourage timely debt payments
- Processing payments and refunds
- Resolving billing and customer credit issues
- Updating account status records and collection efforts
- Reporting on collection activity and accounts receivable status
- Dealing with collection agencies as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
