Collections Specialist

HOSKIN & MUIR INC • Louisville, KY

13d • Onsite

About The Position

Performs a variety of accounting tasks related to collections.

Requirements

• Strong phone skills
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Excellent customer service
• Negotiation skills
• Proficient in Microsoft Office and related software, advanced Excel skills
• Ability to operate office equipment
• Ability to work independently in a fast-paced environment
• Ability to manage multiple tasks and think strategically
• High School Diploma or equivalent required. Two Years College – Accounting Courses preferred.
• 3-5 years of experience in collections.

Nice To Haves

• Computer skills – Sage 500 (Mas500) and manufacturing company experience a plus.

Responsibilities

• Place collection calls to assigned customers with past due accounts
• Email follow ups to past due customers
• Handle customer account questions by reviewing billing and payment transactions, helping to research discrepancies and working with sales as needed to resolve customer issues
• Provide weekly feedback to leadership on problem accounts and cash projections
• Coordinate with outside sales to resolve customer collection issues
• Take incoming calls from customers and sales
• Contact customers with declined/returned payments
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED