Collections Specialist- St. Cloud, MN

Spee-Dee Delivery Service•St Cloud, MN

9d•$20 - $22•Onsite

About The Position

Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years have expanded throughout the Midwest. Job Summary The Credit and Collections Specialist will analyze credit data and financial statements, assess risk, and handle the collection of outstanding debts from customers. Hours and Wages Monday-Friday, 8:00AM- 5:00PM $20.00-$22.00 per hour, based on experience

Requirements

At least 18 years of age
High school diploma or equivalent required
Clerical or administrative experience preferred
Excellent verbal and written communication skills
Attention to detail and accuracy
Advanced computer and keyboarding skills
Professional telephone etiquette and customer service skills
Proficient in Microsoft Office Suite or related software
Must be able to pass a criminal background check

Nice To Haves

Bachelor's degree in Accounting, Finance, Business Administration or related field preferred
1+ year of related experience preferred

Responsibilities

Monitor and maintain assigned accounts, ensuring payments are up to date
Resolve billing and customer credit issues
Respond to customer inquiries and resolve issues and disputes
Assist the billing department in creating and implementing billing policies and procedures
Identify delinquent accounts and insufficient payments and prepare reports
Use computer software programs to further evaluate customers' financial status and produce financial ratios
Perform other related duties as assigned