Collections Specialist
RelaDyne LLC•Sulphur, LA
About The Position
We’re looking for a Collections Specialist to join our team. This role is responsible for managing collections, maintaining customer accounts, and supporting overall credit and billing operations. You’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.
Requirements
- Strong customer service and communication skills
- Excellent organization, time management, and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- Problem-solving skills and sound decision-making ability
- Proficiency in Microsoft Office, especially Excel and Word
- Ability to adapt to change and collaborate across teams
Nice To Haves
- Bachelor’s degree in Finance, Accounting, or related field (or equivalent experience)
- 3+ years of credit and collections experience
Responsibilities
- Review AR aging reports and follow up on past-due accounts via phone and email
- Partner with sales teams to review and manage outstanding customer balances
- Research and resolve billing discrepancies; provide supporting documentation as needed
- Set up payment plans and determine credit holds when appropriate
- Create and maintain accurate customer accounts and credit files
- Ensure compliance with company credit policies and procedures
- Deliver professional, high-quality customer service
Benefits
- Competitive pay
- Full benefits: medical, dental, vision, life, disability, 401k + match, HSA
- Generous PTO & sick time
- Career growth in a company that invests in its people
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
