Collections Specialist

SERVPRO of Memorial West • Houston, TX

7h

About The Position

Collections Specialist We are looking for a Collections Specialist who is responsible for contacting customers with outstanding debts, negotiating payment plans, and ensuring the timely collection of payments owed to our company, while adhering to legal guidelines. Collections Specialist Roles and Responsibilities Key Measurements, and Compliance Identifying overdue accounts. Contacting customers. Negotiating payment plans (when necessary). Handling customer inquiries. Skip tracing. Maintaining records. Reporting Compliance with regulations

Requirements

• 3+ year(s) of collections experience
• Outstanding written and verbal communication skills, and a consistently courteous and professional tone of voice at all times
• Very self-motivated and goal-oriented
• Knowledge of Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks® a plus
• High school diploma/GED

Nice To Haves

• Knowledge of Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®

Responsibilities

• Identifying overdue accounts
• Contacting customers
• Negotiating payment plans (when necessary)
• Handling customer inquiries
• Skip tracing
• Maintaining records
• Reporting Compliance with regulations

Benefits

• medical/dental/vision benefits
• paid time off
• 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED