Collections Specialist

TVH • Olathe, KS

11d • Hybrid

About The Position

TVH is looking for a motivated and detail-oriented Collections Specialist to join our team in Olathe, KS. In this role, you'll be responsible for assessing the financial status of current and potential customers, approving credit, and managing collections across both U.S. and Canadian markets. If you’re analytical, detail-driven, and thrive in a dynamic, fast-paced environment, this is the perfect opportunity for you! YOUR ROLE AND RESPONSIBILITIES You’ll deliver short and long term projects that support the business strategy. This will involve:

Requirements

• 2-3 years’ of experience in collections is highly preferred.
• Strong understanding of accounts receivable processes.
• Ability to learn and follow internal accounting codes and procedures.
• Excellent verbal, written, and interpersonal communication skills
• High School Diploma or equivalent required

Responsibilities

• Review aging reports to identify overdue accounts and prioritize collections
• Contact customers' accounts payable departments to confirm payment dates for past due invoices
• Determine when to escalate an account to an external collection agency and coordinate the referral
• Investigate misapplied payments and make necessary adjustments to ensure accuracy
• Evaluate customer documentation to decide if Customer Service needs to issue credit
• Assess and approve or deny credit applications by reviewing financial status, evaluating the applicant's reputation, and determining appropriate credit limits
• Protect company operations and customer trust by maintaining confidentiality of all financial information

Benefits

• medical, dental, and vision
• onsite health clinic
• dollar for dollar 401(k) match up to 6%
• on-site preschool
• restaurant
• Hybrid work schedule
• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees