Collections Specialist III

Hanger, Inc.

8d • $20 - $25 • Remote

About The Position

We are seeking a Collections Specialist III - Remote. As our Collection Specialist, you will be responsible for supporting our current customers with outstanding accounts and all other aspects of collections. Additionally, you will utilize your investigative skills to resolve any billing questions or issues.
Position will be fully remote. Candidates must be available to work Monday - Friday day shift.

Requirements

• High School Diploma or GED
• 3 years of AR experience managing high volume of commercial accounts in a corporate setting

Nice To Haves

• Proficient in Microsoft Office
• Experience with Trend software a plus
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
• Keep the patient at the center of everything that you do, building lifelong trust
• Foster open collaboration and constructive dialogue with everyone around you
• Continuously innovate new solutions, influencing and responding to change
• Focus on superior outcomes, and calibrate work processes for outstanding results

Responsibilities

• Manage a portfolio of 450+ customer accounts
• Provide back up for other collectors on delinquent accounts as needed
• Process AR reporting for Sales/Operations and Accounting
• Assist customers with questions about their account
• Provide documents to customers upon request (statements/invoices)
• Transmit credit card and electronic payments as received
• Process and mail month-end statements
• Monitor credit limits and release orders
• Maintain accurate and up to date collection notes
• Perform other related duties as required

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED