Collections Specialist I

Carisk Partners•Tampa, FL

5h•Hybrid

About The Position

A Collections Specialist I is responsible for managing and collecting outstanding claims. Their primary goal is to ensure that all due payments are collected in a timely and efficient manner.

Requirements

Prior medical billing and/or collections experience in a healthcare setting is a plus
High School Diploma or equivalent
Intermediate level skills in Microsoft Office Applications
Ability to troubleshoot and solve problems with minimal guidance
Analytical ability with adept skills in research
Exceptional communication skills, both written and verbal
Able to multi-task, follow procedures and have active listening skills
Able to work well individually and in a team environment
Bilingual a plus

Responsibilities

Claims Management: Reviewing and managing Medical and Dental claims to ensure accuracy and completeness.
Collections: Contacting clients, employers, and other relevant parties to collect outstanding payments.
Documentation: Maintaining detailed records of all communications and transactions related to claims, payments, and applicable information.
Reporting: Preparing regular reports on the status of collections and outstanding claims.
Client Education: Educating customers on the billing process and procedures to prevent delinquency recurring.
Communication: Responding to incoming finance calls and email inquiries from clients and providers and communicating with outside customers regarding billing issues.
Mail Handling: Opening and sorting incoming mail to ensure timely processing and distribution.
Additional Duties: Performing all other duties and assignments as directed by management.

Benefits

10 Paid Company Holidays
Paid Time Off
Competitive Medical, Dental, and Vision Insurance
Company Sponsored Life Insurance
Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits
401(k) Retirement Plan with Company Match
ClassPass Wellness Program
Employee Discount Program
Flexible and Hybrid Schedule Options
Internal Education Programs and Tuition Reimbursement Options
Internal Advancement Opportunities
Company-Wide Diversity and Holiday Celebrations
Best Places to Work Award Recipient 5 years in a row!