Collections Specialist (Accounts Receivable)

Kehe Food Distributors • Naperville, IL

96d • $15 - $26

About The Position

KeHE-a natural, organic, specialty and fresh food distributor-is all about 'good' and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Requirements

• High school diploma or general education degree (GED) required.
• At least 1 year of experience in accounts receivable/accounts payable required.
• Intermediate to Advanced Microsoft Excel skills required for VLOOKUPS along with various formulas, sorting, filtering, conditional formatting, and pivot tables.
• Knowledge of collection procedures, policies and standards are essential.
• Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
• Ability to communicate effectively both verbally and written.

Nice To Haves

• Bachelor's degree in finance, accounting, or other business-related fields preferred.
• Experience with customer service, transportation systems, proof of delivery, shortages, damages and deduction resolution a plus.

Responsibilities

• Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
• Establish or maintain account reconciliations using an analytical approach and present effectively.
• Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
• Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
• Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
• Accomplish monthly team productivity goals and currency objectives.
• Other duties and projects as assigned.

Benefits

• Health/Rx
• Dental
• Vision
• Flexible and health spending accounts (FSA/HSA)
• Supplemental life insurance
• 401(k)
• Paid time off
• Paid sick time
• Short term & long term disability coverage (STD/LTD)
• Employee stock ownership (ESOP)
• Holiday pay for company designated holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees