COLLECTIONS/SPECIAL ACCOUNTS OFFICER - Bilingual preferred
About The Position
Join our dynamic team by working exclusively at our administrative office in Albuquerque, NM. Your presence on-site is essential for this role. Schedule of Work: Monday through Friday: 8:30 AM to 5:30 PM Rotating Saturday: 9:00 AM to 1:115 PM Please note that this schedule is subject to change as needed. As a valued full-time team member, you'll enjoy fantastic benefits that promote your health and well-being: Comprehensive Medical, Dental, and Vision Insurance Paid Short-Term Disability, Life Insurance, and AD&D Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave Tuition Reimbursement for Professional Development 401(k) Plan with Employer Match Pension Plan for Long-term Security Exciting Opportunities for Career Advancement We're here to support your growth and well-being! OVERALL JOB PURPOSE: The duties and responsibilities of the Collector position include but are not limited to:
Requirements
- High school degree or equivalent
- Two to four years collections experience required with progressive responsibilities in collection procedures
- Productive degree of initiative to manage large volume of delinquent accounts independently
- Familiarity with the Fair Debt Collections Protection Act
- Ability to accurately assess and analyze consumer credit reports
- Good oral and written communications skills
- Ability to effectively negotiate bad debts
- Flexible in judgment making
- Able to handle difficult individuals with a relative degree of ease
Responsibilities
- Collects past due loan payments in accordance with policies and practices
- Ascertains reason for delinquency, counsels and work with members to cure delinquent accounts by making payment arrangements enlisting cooperation of member
- Performs skip tracing
- Markets repossessions
- Recommends accounts for charge off
- Makes recommendations for extension agreements and loan modifications
- Maintains accurate and current records of collection activity
- Investigates credit bureau disputes
Benefits
- Medical, Dental & Vision Insurance
- Paid Short-Term Disability, Life Insurance and AD&D
- Paid Federally Recognized Holidays
- Vacation, Birthday, Floating Holiday & Sick Leave
- Tuition Reimbursement
- 401(k) with Employer Match
- Pension Plan
- Opportunities for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
51-100 employees
