Collections Representative
About The Position
TEKsystems is actively hiring for entry level collections specialists in both St. Louis Park and Coon Rapids! DIRECT PLACEMENT OPPORTUNITY Job Description Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt Meet daily collection goals and productivity standards Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources Establish payment arrangements with a sense of urgency and firm deadlines Skip-trace accounts according to established practices provided in training Assist in special projects as requested
Requirements
- HS Diploma or GED
- 1+ years of customer service experience
- customer service
- outbound calling
- call center
- telemarketing
- customer service oriented
- outbound calls
Responsibilities
- Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt
- Meet daily collection goals and productivity standards
- Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work
- Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources
- Establish payment arrangements with a sense of urgency and firm deadlines
- Skip-trace accounts according to established practices provided in training
- Assist in special projects as requested
Benefits
- health
- dental
- vision
- 401K match
- short/long term disability
- PTO accrual
- Holiday pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
