Collections Recovery Specialist
About The Position
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, NEIS and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. Paragon is seeking a Recovery Specialist as we continue to grow our team. Recovery Specialists perform follow-up phone calls on invoices, answering questions and solving problems to secure payment. This position electronically reviews insurance policies and claims to identify balances due from policyholders. Recovery Analysts also perform daily problem solving on previously billed invoices and supports the internal recovery department.
Requirements
- Self-motivated individual who thrives in a fast-paced atmosphere
- Ability to problem solve
- Computer Skills / Ability to keyboard 45 words per minute
- Excellent English communication/telephone competencies
- Strong interpersonal skills with great organization
- Telephone expertise in collections or customer service preferred but not required
- Background in insurance industry is a plus but not required
- Bilingual a huge plus!
Nice To Haves
- Telephone expertise in collections or customer service preferred but not required
- Background in insurance industry is a plus but not required
- Bilingual a huge plus!
Responsibilities
- Electronically reviews insurance policies and claims to identify balances due from policyholders.
- Perform daily problem solving on previously billed invoices and supports the internal recovery department.
Benefits
- Benefit package with health, dental, vision, life and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
