Collections/Receptionist

White Cars • Sylvania, OH

16d

About The Position

Collections/Receptionist Position Summary: We are seeking a professional and detail-oriented individual to join our team as a Collections/Receptionist. This dual-role position is responsible for managing front desk operations while also supporting the collections process to ensure timely receipt of payment. The ideal candidate will be personal, organized, and capable of handling multiple tasks efficiently.

Requirements

• High school diploma or equivalent; an associate's degree is preferred.
• 1-2 years of experience in a receptionist or collections role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a fast-paced environment.

Nice To Haves

• Experience with accounting or CRM software is a plus.

Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and accurately.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean and organized reception area.
• Provide general administrative support to various departments.
• Monitor accounts receivable and follow up on overdue invoices.
• Contact customers via phone, email, or mail to request payment.
• Maintain accurate records of collection activities and communications.
• Work with the accounting team to resolve billing discrepancies.
• Generate and send statements and reminders to clients.
• Prepare reports on collection status and outstanding balances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED