Collections Intern

CENTRAL BANCOMPANY, INC. • Jefferson City, MO

13h

About The Position

The Collections Intern supports the Collections Department by assisting with
account research, payment tracking, customer outreach, and administrative tasks.
This role is ideal for students or emerging professionals interested in finance,
accounting, credit management, or business operations.

Requirements

• Currently pursuing a degree in Business, Finance, Accounting, or a related field (or recent graduate).
• Strong communication and customer service skills.
• Detail oriented with solid organizational abilities.
• Basic proficiency in Microsoft Office (Excel, Word, Outlook).
• Comfortable handling phone calls and engaging with customers.
• Ability to work independently and within a team environment.

Nice To Haves

• Experience with accounting or CRM software.
• Knowledge of billing processes or credit/collections procedures.
• Analytical skills for reviewing account data and identifying discrepancies.

Responsibilities

• Assist with collecting outstanding payments through phone calls, emails, and written correspondence.
• Research account statuses, verify balances, and document all communication in the company’s system.
• Support the team in monitoring aging reports and identifying delinquent accounts.
• Prepare and organize documentation related to customer accounts, payment plans, and disputes.
• Help process payments and update account records accurately.
• Maintain confidentiality and professionalism when interacting with customers.
• Assist in special projects and provide administrative support as needed.

Benefits

• Hands on experience in credit and collections operations.
• Exposure to financial documentation and business systems.
• Skill development in communication, negotiation, and data accuracy.
• Professional mentorship from experienced collections staff.
• Potential for future employment opportunities based on performance and business needs.

What This Job Offers

• Career Level: Intern