This class series uses four levels of work in the Delaware Judiciary in the Administrative Services occupational group, Collections Enforcement occupational series and describes work supporting criminal justice agencies, victims, and clientele to facilitate the enforcement of court ordered obligations in a timely manner. Work involves gathering information through one-on-one client interviews, review of various automated /on-line systems, private sector applications, court and state/federal financial documents and representing the State during necessary Court proceedings. Case histories are prepared and maintained through documentation of pertinent/on-going case information, court filings and victim/client interactions. Case management ensures orderly progress of events, proper notification of involved parties and administration of accounting support services. Work typically includes various combinations of business transactions such as, but not limited to classifying, computing, verifying, recording/posting, reconciling, simple audit/examination, summarizing numerical data, and compiling reports. Assignments are accomplished through manual and electronic applications. Regular contacts include intra/inter agency, local/state/federal agencies, and private sector organizations/individual citizens. Preferred Qualification Work is similar to the Collections Enforcement Officer II level, but assignments are structured and performed with close supervision. This level performs the full range of fundamental case processing and cashiering functions and reconciliation procedures. Monitors and reviews case status and various legal documents to determine appropriate next steps in case processing. Confers with Collections Enforcement Officer III/Supervisor regarding complex cases. Drafts appropriate documentation and notes. Observes/learns from work of higher-level Officers through various methods. (For example, Court filings and proceedings and special projects). Typical contacts are with clientele, victims, internal/external agency staff, and with others outside the supervisory chain regardless of the method of communication for the purpose of coordinating and gathering information, and explaining steps required for court ordered obligations to be addressed. Learns various processes/procedures, laws, rules, and regulations.