Collections & Billing Operations Coordinator

GBJ INCHouston, TX
2dOnsite

About The Position

The Collections & Billing Operations Coordinator serves as the operational bridge between Accounting, Operations/Dispatch, Sales, and Customers to ensure collections occur within agreed payment terms and that invoices are issued accurately and disputes are resolved quickly. This role focuses on improving cash flow, billing accuracy, and dispute resolution by coordinating internally with operations and sales and externally with customers. The position plays a key role in reducing aging balances and improving the company’s Days Sales Outstanding (DSO). This is an onsite position, must be able to commute to the office Monday - Friday

Requirements

  • Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Relevant experience may substitute for formal education (typically 3+ years in a similar role).
  • 2–5 years of experience in one or more of the following areas: Accounts Receivable Billing Collections
  • Strong communication and relationship-management skills.
  • High attention to detail and problem-solving ability.
  • Ability to coordinate effectively with multiple internal teams.
  • Strong organization and follow-up discipline.
  • Proficiency with Excel, Microsoft Office, and accounting systems.

Responsibilities

  • Accounts Receivable Monitoring & Collections
  • Operational Coordination
  • Invoice Accuracy & Dispute Resolution
  • Customer Communication
  • Reporting & AR Performance Tracking
  • Process Improvement

Benefits

  • Medical (Employer will pay 75% of EE coverage)
  • Dental & Vision
  • Shor-term disability/ Long-term disability
  • Accident
  • Critical Illness
  • 401k with employer match
  • PTO
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