Collections Analyst

Wayflyer • Forestdale, AL

1d • Hybrid

About The Position

Today's SMBs need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.
Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.
Since launching in April 2020, we've deployed over $5bn to thousands of businesses worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.
Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity.

Requirements

• (i) university degree in law or (ii) university degree in another relevant subject, provided that the candidate has passed the official debt collection examination in Germany (Inkasso-Sachkundelehrgang)
• 2+ years of relevant professional experience in law, debt collection, insolvency administration or closely related field;
• Fluency in German and English is required;
• You enjoy the challenge of collaborating with cross-functional teams across an organisation.
• You’re articulate, a self-starter, and a detail oriented, go-getter.

Nice To Haves

• ACA/ACCA/CIMA/CFA qualification is a plus but not essential
• Previous background in an insolvency, restructuring or debt collections environment is strongly preferred

Responsibilities

• Manage delinquent accounts with sensitivity and professionalism, implementing revised payment structures and legal strategies when necessary.
• Lead calls with our customers, building relationships to ensure the best outcome for Wayflyer.
• Manage debt collection procedures for Wayflyer in Germany, including the examination of the validity of claims and the initiation and completion of the entire debt collection procedure (Inkassoverfahren)
• Manage debt collection procedures for Wayflyer in our core geos – including USA, Australia and UK
• Prepare demand letters (reminders), monitor outstanding receivables, and clarify payment objections or obstacles with sensitivity and professionalism.
• Analyse financial & non-financial information to gain insights into the operations of leading eCommerce companies.
• Quantify and assess risks affecting the Wayflyer portfolio, ensuring informed decision-making.
• Monitor and evaluate customer performance within the portfolio.
• Collaborate with the analytics and operations teams to develop tools that enhance reporting quality and provide valuable insights.
• Collaborate closely with management to develop and implement new processes and refine existing products.
• Act as the key contact for external service providers, legal advisors, and relevant authorities regarding debt collection matters of our German business.

Benefits

• Recharge with 25 days of paid annual leave, plus public holidays.
• Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.
• Stay covered with private healthcare, life insurance, and critical illness cover.
• Our pension plan helps you build a strong foundation for tomorrow, starting today.
• We provide a generous parental and adoptive leave program for both Primary and Secondary caregivers, ensuring you have the dedicated, fully paid time you need to focus on your family.
• With our equity scheme, you're not just an employee; you're a stakeholder in our journey.
• Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level